Privacy Policy

Lovegrove Consulting is committed to protecting your data and your privacy.

This Policy sets out when, why and how we might collect personal information about people who engage in our recruitment services (both clients and candidates), including the conditions under which we may disclose it to others, and how we keep it secure. By using our recruitment service, you’re agreeing to being bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to lucy@lovegroveconsulting.co.uk or by writing to Lovegrove Consulting Ltd, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.

What data do we hold?                                                                                           

If you’ve dealt with us as part of the recruitment process, sent an enquiry (through the website, LinkedIn, via call or email) or registered to use our website (lovegroveconsulting.co.uk), then we’ll have some basic contact information. This would include at the very least your name, email address and your telephone number but may also include details around location preferences, education, employment history, website/portfolio, date of birth, address and current/preferred salary. This list is not exhaustive and we may hold further data which you’ve provided either through communicating with us, or it being on your CV. We could also hold this data if we’ve found you through any lawful and legitimate job board you’re signed up too where you are searchable to recruiters (such as Linkedin, MCV, GI.biz, Gamesjobsdirect, Indeed, etc).

We may also be required to obtain bank details, NI number and copy of passport/relevant visa documentation in the event of you securing an offer, but this will always only be done with your permission.

For existing and prospective clients, we may hold certain information to perform our duties. We’ve got a legitimate need to keep those details on file, but you can let us know how you’d prefer us to contact you (whether it’s by email, phone, or ATS system.) Get in touch if you’d like us to update your preferences.

When you join us a client, you’ll have access to personal data in the form of CVs and application we send over to you and your own privacy policies will apply to ensure the continued security of that data.

How is your information used?

The information provided will ultimately be used to help match candidates with suitable jobs and clients. We may also use it to make a job application to a client on your behalf, with your consent or to give you feedback on your application.

Who has access to your information?

Lovegrove Consulting staff have access to your information. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We utilise a CRM (Recruit CRM) to process your data, where we can store your CV and any information you’ve given us such as contact details, portfolio links etc. You can read Recruit CRM’s commitment to GDPR statement here

https://recruitcrm.io/legal/gdpr

We also work closely with LinkedIn as a way of communicating with you. Once your information is securely stored on our CRM, we may enable integration with LinkedIn whereby some very basic information (first name, job title etc.) is used to sync our communications and correspondence between the two platforms. This is the sole purpose, and LinkedIn work strictly in compliance with our instruction on this front.

Third Party Service Providers we work in association with: We work closely with several third parties (clients) to bring you our recruitment service. When you enquire about our service, and after giving us consent to represent you, the relevant third party/parties may receive your details and use it to assess your suitability in becoming employed by them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.

Your choices

You have a choice about whether you wish to receive contact or information from us. If you do not wish for us to contact you for a catch up or with details of opportunities, you can let us know by emailing lucy@lovegroveconsulting.co.uk 

We will not contact you for marketing purposes unless you have given us prior consent.

How you can access and update your information

The accuracy of your information is very important to us. You have the right to ask for a copy of the information Lovegrove Consulting hold about you, and you can contact us to request this any time. If you wish to update your information because you believe what we hold is inaccurate or out of date, please email us at lucy@lovegroveconsulting.co.uk or contact any member of staff and they will be happy to help.

Security precautions in place to protect the loss, misuse, or alteration of your information

When you give us your personal information, we take steps to ensure that it’s treated securely. Any information we hold on our database is also protected through encryption, stored on a secure cloud service server.

Some of your personal information may be passed on to third parties, or given by yourselves normally over the internet, and this can never be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information and we hold it, we make our best effort to ensure its security on our systems.

Use of cookies

Like many other websites, the Lovegrove Consulting website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns, and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

Lawful Basis

Lovegrove Consulting will only process personal information when there is a Legitimate interest. We utilise consent as a lawful basis to pass personal information on to our clients. We will always discuss the opportunity, the client, and their project with you before doing so, to ensure you’re happy for us to make a job application on your behalf.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if you ask us to pass your details on to a client outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

Review of this Policy

We regularly review this Policy and it was last updated in December 2021.